Customer Support, Resolved

Your support team never sleeps.

Solas is an autonomous AI agent that handles customer support tickets end-to-end. Real resolution, not deflection. 24 hours a day, 7 days a week.

<30s

First Response

85%

Resolved Autonomously

24/7

Coverage

How It Works

Three steps. Zero queue time.

Solas ingests tickets from email, chat, or API. It reads the full customer history and understands context before responding.

Using your knowledge base and past resolutions, Solas drafts and sends accurate responses. Not templates. Real, contextual answers.

Edge cases get routed to your team with full context attached. No repetition, no lost threads. Humans handle only what humans should.

The Shift

× Hours to first response

× Night shift premium for 24/7

× Scales linearly with headcount

× Inconsistent answers across agents

× Context lost between handoffs

✓ Under 30 seconds, always

✓ 24/7 by default, no shifts

✓ Flat cost, infinite scale

✓ One voice, every time

✓ Full history on every interaction

Built in Dublin for SaaS teams who believe customer experience shouldn't depend on headcount.